Customer Reviews

Certified by AutoVitals

Al H. from CHICAGO, IL on 3/18/2018 and their testimonial is:

"Brach's Auto Center has always been very detailed when it comes to auto repair. They not only explain to you the issue, but also give a background on how this issue occurred, and preventative methods to catch the issue before it happens again. Their prices fall within the range of the auto repair industry price standards, and they have an unlimited supply of free peppermint candy at one's disposal while you wait in their lobby."

Carl H. from CHICAGO, IL on 6/7/2017 and their testimonial is:

"Extremely trustworthy, reasonable and reliable! Would not take my vehicles anywhere else."

Sheila M. from CHICAGO, IL on 5/25/2017 and their testimonial is:

"I would highly recommend Brachs Auto Center. I have been coming here for years. It's very difficult to find a vehicle repair shop that doesn't make you feel like you're getting ripped off. These guys are very honest and do quality work. They're very professional and will explain exactly what is wrong with your vehicle and what needs to be done to repair it. They also have this great new computerized system that will give you more detailed information about your vehicle's issue that they will email to you."

Cathy H. from Chicago, IL on 5/16/2017 and their testimonial is:

"Your shop came highly recommended from friends who have done business with you for years. I was not disappointed. I will return. Thank you!"

Gabriel L. from CHICAGO, IL on 5/15/2017 and their testimonial is:

"Honest, fair price, good work."

Dale Penn S. from Chicago, IL on 4/19/2017 and their testimonial is:

"Tom and Gary are very helpful and honest when explaining what my needs are when bringing in my car"

Anonymous from Chicago, IL on 4/17/2017 and their testimonial is:

"Efficient service. Tom always explains what has to be done. He tells you of future repairs without being pushy or agressive"

Anonymous from Chicago, IL on 3/20/2017 and their testimonial is:

"Service manager was great and very informative service was outstanding"

Carl H. from CHICAGO, IL on 3/8/2017 and their testimonial is:

"they will explain what needs to be done so you can understand the repairs and they only fix what you ask and will explain all other repairs need to maintain your car and fix them after they talked to you. most of the time you get the car back by the end of the day. i have been dealing with them for 40 years and they are the only ones that have worked on my cars."

Frank B. from FRANKFORT, IL on 2/22/2017 and their testimonial is:

"Terrific job, problem wes bit unusual, and Tom did a great job of working things out. And within his time commitment. Thanks again Tom"

Nick M. from CHICAGO, IL on 2/15/2017 and their testimonial is:

"Very honest, which is all you need sometimes, didn't try and sell you a bunch of shit, loved my first experience and will for sure be back"

Helen M. from CHICAGO, IL on 2/15/2017 and their testimonial is:

"Brachs's is a great place to come for ongoing maintenance for your vehicle. They not only service your vehicle, they explain everything that your car needs in a language you can understand especially for us people that can't get mechanical talk."

Mike E. from CHICAGO, IL on 2/9/2017 and their testimonial is:

"Quick service fair price great people"

Kimberly H. from CHICAGO, IL on 1/6/2017 and their testimonial is:

"In a nutshell: trustworthy, helpful,reliable, knowledgeable, friendly, prompt, and professional"

Vanessa T. from CHICAGO, IL on 12/22/2016 and their testimonial is:

"Gary and Tom are very good about telling you what problems you car has and what it needs to fix it. No beating around the bush. They gave me excellent customer service. The staff is wonderful. I will be back for my check up and any further needs for my car. Thank GARY AND TOM"

Debra L. from BLUE ISLAND, IL on 12/22/2016 and their testimonial is:

"How courteous, knowledgeable and accommodating they are. All requested work was completed with recommendations for the future care of my car."

Thomas K. from CHICAGO, IL on 12/16/2016 and their testimonial is:

"Very professional, friendly and knowledgable I felt confident with the work being done on my vehicle."

Helen C. from CHICAGO, IL on 12/13/2016 and their testimonial is:

"I received excellent customer service. The level of professionalism and communication was exemplary. I have already recommended them to several coworkers."

Karen B. from Chicago, IL on 11/29/2016 and their testimonial is:

"My dad, who was an airbrake mechanic at Chicago Northwestern R.R. (for 38 years) AND owned his own gas station at 87th and Indiana, made me start going to these guys 20 years ago. Also, this is the only place Dad would let work on his Cadillacs. Dad was a mechanic himself, the highest praise he could give was: "once Gary fixed it...it was fixed". I agree."

Diane S. from CHICAGO, IL on 11/10/2016 and their testimonial is:

"Outstanding Service; very knowledgeable & pleasant auto mechanics; they do more than repair your vehicle: the conduct follow-ups; share information with you; answer all questions; do research re: your vehicle; make expert suggestions."

Sarah L. from CHICAGO, IL on 11/5/2016 and their testimonial is:

"I've been bring my cars to Brachs for 30 years. I trust the they will make sure the I will be driving a safe car; which I think is what we all want. and Gary and Tom are really nice guys."

Pat W. from CHICAGO, IL on 10/6/2016 and their testimonial is:

"Great work and friendly service."

Craig L. from CHICAGO, IL on 10/5/2016 and their testimonial is:

"They will give you a honest diagnosis of your vehicles problems. Also lets you know what work is most important to be done first."

Tony M. from ST JOHN, IN on 10/5/2016 and their testimonial is:

"Only fix what needs fixing and they do it right!"

W. Thomas M. from CHICAGO, IL on 9/23/2016 and their testimonial is:

"I always say that we are 100%-satisfied with the quality of the work and the excellent customer service. I would not think of going anywhere else for car repair."

Maggie S. from CHICAGO, IL on 9/22/2016 and their testimonial is:

"We have been going there for several years and through many cars, and feel they are totally honest and trustworthy. I would highly recommend Brach's to anyone."

Jaimene G. from CHICAGO RIDGE, IL on 9/9/2016 and their testimonial is:

"Honest and high quality"

Dave M. from CHICAGO, IL on 9/1/2016 and their testimonial is:

"I would remind a friend or colleague who is looking for automotive service that the most important quality to seek is trustworthiness. The team at Brachs has that quality in the highest degree. I trust them implicitly and my family has been a patron of Brachs for over a decade. The diagnoses are spot-on-target, the repairs are of the highest quality, and done in a reasonable time frame."

Anonymous from Chicago, IL on 8/31/2016 and their testimonial is:

"Tom is always the best."

Carl H. from CHICAGO, IL on 8/28/2016 and their testimonial is:

"The level of service I receive is excellent and sincere. Never disappointed with the quality of work done to my vehicles. I trust them completely"

Conrad M. from ORLAND PK., IL on 8/27/2016 and their testimonial is:

"Detailed explanation of necessary repairs, quick response and delivered when promised."

Arthur W. from CHICAGO, IL on 8/19/2016 and their testimonial is:

"Unparalleled customer service. Knowledge and real-world based service and solutions."

W. Thomas M. from CHICAGO, IL on 8/11/2016 and their testimonial is:

"I tell people that I trust your judgement implicitly. I've never been disappointed with the work or the costs. Your people are great and easy to work with (and Tom being a Cub fan is an added bonus)."

Sandra D. from ALSIP, IL on 8/6/2016 and their testimonial is:

"Brach's is an excellent auto shop. They do excellent work and get you out as soon as possible. They are friendly, honest and discuss the reasons for the work they recommend. There is no pressure to do anything. You make your decision based on good information and move forward. My daughter uses them and she was very pleased with the way she was treated and with the work they did on her car."

Vince M. from CHICAGO, IL on 8/4/2016 and their testimonial is:

"Top notch diagnostics, they get to a problem quickly"

Heidi S. from CHICAGO, IL on 7/12/2016 and their testimonial is:

"Excellent. Tom and Gary always give straightforward evaluations, the shop does good work, and they make reasonable recommendations for the general good of the vehicle. We have used Brach's for over 15 years. I always recommend them."

Mike E. from CHICAGO, IL on 7/2/2016 and their testimonial is:

"Reliable shop, I've been taking my cars to Brachs for 16 years, never a problem"

Jaimene G. from CHICAGO RIDGE, IL on 6/25/2016 and their testimonial is:

"Trustworthy and great lasting work. Great customer service!"

Raymond A. from Chicago, IL on 6/21/2016 and their testimonial is:

"I have been a satisfied customer of Brach's for over 23 years. I have total faith in Gary and Tom, and they have extended many accommodations to me and my family over the years. They do an excellent job and I am a customer for life."

Patalee from Chicago, IL on 6/14/2016 and their testimonial is:

"Excellent service! I have bee a customer for 17years."

Helen M. from CHICAGO, IL on 4/29/2016 and their testimonial is:

"It has always been a great place to get worry free car service. Brachs is very good and trust worthy place for car repairs."

Mike M. from CHICAGO, IL on 4/23/2016 and their testimonial is:

"I would highly recommend Brach's for service work and any type of automotive repairs. All issues with the vehicle are explained in detail, everybody is courteous and the prices are fair."

Cheryl H. from CHICAGO, IL on 4/22/2016 and their testimonial is:

"I have nothing but good things to say about Brach's. I have no complaints about the service or the repairs. I've been going there for over 11 years and would recommend them to anyone. Then there is Tom at the front desk who always very helpful and answers any and all of my questions. In addition to that he is truly a nice guy!!"

Craig from CHICAGO, IL on 4/16/2016 and their testimonial is:

"Quality & honest work."

William G. from CHICAGO, IL on 4/15/2016 and their testimonial is:

"Brach's has serviced my vehicles for over 20 years and they have always performed excellent work. I have always found them to be honest and trustworthy. Not once have they ever tried to "repair" something that did not need repairing. They book me on relatively short notice and when they say the job will be done at 2:00 pm, it's done by 2:00 pm. I could go on and on... suffice it to say they have my highest recommendation and I look forward working with them in future."

Rachel S. from SAUK VILLAGE, IL on 3/28/2016 and their testimonial is:

"Excellent! Customer and auto service. Service Advisor Tom was awesome of explaining what needed to be done to my vehicle. I wish I could have given more stars for the fact that I went to school for Automotive Technology so as he was explaining I was very familiar to everything he adviced about my vehicle. GREAT JOB! keep up the good work.."

Ray B. from CHICAGO, IL on 3/24/2016 and their testimonial is:

"I take all of my cars to Brach's for service. I wish the worked on motorcycles."

Brandon C. from CHICAGO, IL on 3/23/2016 and their testimonial is:

"Brachs runs a very professional shop and Tom was very engaging and informative. The work was performed in a timely manner. Overall, I felt very confident that I was receiving a fair and honest appraisal of the work that needed to be performed."

Michelle T. from Chicago, IL on 3/21/2016 and their testimonial is:

"Brachs auto shop is always professional and I love the quality every time work is done on my vehicle."

Dale P. from CHICAGO, IL on 3/16/2016 and their testimonial is:

"When you talk to tom or Gary they give you honest advise on your cars problem I've been coming here for years excellent service"

Sandra R. from CHICAGO, IL on 3/16/2016 and their testimonial is:

"Excellent customer service. NEVER had a problem with work done to any of our vehicles in the past 25 years. Very glad that we found you guys!! Keep up the good work!"

Irment A. from CHICAGO, IL on 3/9/2016 and their testimonial is:

"I would say that the service is excellent. Also that they take the time to explain what is happening to your car. I don't feel as if I am being mislead about the repairs and they have always stood by their work. There are no questions asked if I have to bring the car back for any reason."

Nicole S. from CHICAGO, IL on 2/29/2016 and their testimonial is:

"I do suggest Brachs auto for repairs. I can honestly say that my family has been very pleased with their professionalism,accountability and honesty for over 25 years. They have taken care of 3 of my hot rods, I'm the second generation,with car issues. Thank you Gary,Tom and the whole team for there patience."

Keith R. from CHICAGO, IL on 2/27/2016 and their testimonial is:

"Very reliable and friendly service."

Kerry from Chicago, IL on 2/26/2016 and their testimonial is:

"I would and have recommended Brachs to many and will continue to do so. They provide great work and service!"

Jim B. from OAK LAWN, IL on 2/26/2016 and their testimonial is:

"I Would tell them I've never had a bad experience. Great work. Also friendly. And fast"

John from Chicago, IL on 2/17/2016 and their testimonial is:

"I have been working on cars, buying and selling cars all my life - these guys are fantastic. Straight shooters who are very knowledgeable, give great service in a very fair and professional manner. I have used others in the neighborhood and they do not measure up to Brach's."

Mike M. from CHICAGO, IL on 2/17/2016 and their testimonial is:

"I would highly recommend Brach's to anyone who asked about a reliable repair shop."

Renee B. from MIDLOTHIAN, IL on 2/3/2016 and their testimonial is:

"Excellent and highly recommended!"

Ron from Chicago, IL on 1/1/2016 and their testimonial is:

"Go there now"

Raymond A. from CHICAGO, IL on 12/16/2015 and their testimonial is:

"Highly recommended"

Carolyn M. from Chicago, IL on 12/15/2015 and their testimonial is:

"They have wonderful customer service."

Rick W. from CHICAGO, IL on 12/10/2015 and their testimonial is:

"highly recommend you to them!!"

Fr. Kevin M. from EVERGREEN PARK, IL on 12/4/2015 and their testimonial is:

"They are very accommodating of my schedule, and are able to fit me in rather quickly. The job and cost is explained after they have analyzed the needs and they finish the work timely and with great communication."

Arlene L. T. from CHICAGO, IL on 12/3/2015 and their testimonial is:

"I feel comfortable with talking with the men in the shop, they make me feel like family instead of a client."

Renee B. from MIDLOTHIAN, IL on 11/11/2015 and their testimonial is:

"Always very accurate, courteous and quick!"

Candy from Chicago, IL on 10/12/2015 and their testimonial is:

"I bring my car to Brachs Auto Center because they get the job done right the first time. I receive excellent customer service by phone and in person. Some may say they are a bit pricey but I always say you get what you pay for."

Frank Bruhns from FRANKFORT, IL on 10/8/2015 and their testimonial is:

"Dependable, reliable, friendly, Clear in explaining difficulties and alternative."

Jason from Chicago, IL on 9/30/2015 and their testimonial is:

"Great service. Everything was explained to me in great detail prior to any repairs being made."

Karen B. from Chicago, IL on 9/28/2015 and their testimonial is:

"That I've been a customer for over 10 years and have never had to return any of my cars (I only drive Hondas) for anything that they have fixed. My dad (who was an airbrake mechanic) made me start bringing my cars to them when he, Dad, became too old to work on my cars."

Sheila J.m. C. from CHICAGO, IL on 9/25/2015 and their testimonial is:

"Thorough, experienced, excellent cutomer service! It was refreshing & painless! Everything was explained & made understood is the most important. Excellent business & & personal customer care family of real people who are experts in their field. S.J.M. Cutnoe"

Fr. Kevin M. from EVERGREEN PARK, IL on 9/21/2015 and their testimonial is:

"I would tell them the experience was wonderful. I had various items repaired, but at picking up the car, it was discovered that an oil change had not been put on the "to-do" list. Tom had the car put back on the lift, and completed the oil change quickly---and he insisted that the oil change be free---due to it not being done before."

Tom O. from Chicago, IL on 9/11/2015 and their testimonial is:

"highly recommend..."

Dale P. from CHICAGO, IL on 9/10/2015 and their testimonial is:

"Tom Gary and their staff are the best My family has been talking our cars there for years They are very professional and honest and let you know the costs upfront I highly recommend Brachs"

Jack K. from CHICAGO, IL on 9/9/2015 and their testimonial is:

"reliable,quality work,reasonable prices"

Mike E. from Chicago, IL on 9/3/2015 and their testimonial is:

"Fast work backed up with satisfaction Guarenteed !"

Anne S. from Chicago, IL on 8/27/2015 and their testimonial is:

"I would never go anywhere else."

James B. from CHICAGO, IL on 8/21/2015 and their testimonial is:

"Tom was upfront about what my car needed and helped me to prioritize the various repairs recommended."

Teresa from Chicago, IL on 8/20/2015 and their testimonial is:

"The staff is great and they keep you very informed while your car is serviced."

Yakisha P. from CHICAGO, IL on 8/20/2015 and their testimonial is:

"I would let them know they are exceptional"

Jan B. from CHICAGO, IL on 8/15/2015 and their testimonial is:

"Great service, quality work."

Sandra from Chicago, IL on 8/7/2015 and their testimonial is:

"The service is good and fast. The customer service is excellent. I highly recommend them."

Tina W. from CHICAGO, IL on 8/7/2015 and their testimonial is:

"Gary is personable, professional, and efficient!"

Eddie H. from CHICAGO, IL on 7/29/2015 and their testimonial is:

"Hands down the best auto repair shop in the Midwest possibly the world. My only recommendation is that Gary regrow his mustache. And put the fish back up with obligatory GB picture with fish and mustache??"

Tony from Chicago, IL on 7/28/2015 and their testimonial is:

"Work is done right the first time."

Jimmie J. from CHICAGO, IL on 7/15/2015 and their testimonial is:

"Great. The mechanics found the coolant system problem quickly; something that the dealership failed to discover after many visits. I am very pleased with the workmanship."

Anonymous from Chicago, IL on 7/2/2015 and their testimonial is:

"I would definitely recommend Brachs noting that you are thorough, spend time explaining things in terms that are understandable and helpful, AND Tom is a hoot."

Fr. Kevin M. from EVERGREEN PARK, IL on 6/26/2015 and their testimonial is:

"They were friendly, communicated very well through out the process and the day---keeping me posted of what was ocurring, and they gave me a ride home and back to the shop after my car was ready. In addition, Tom explain some aspects to look for for future and gave me information to follow-up with if it became necessary for adjustments or follow-up work. Felt cost were good and they were not "looking" for things to jack up the price."

Anonymous from Chicago, IL on 6/23/2015 and their testimonial is:

"Excellent customer service. Explained all issues in order of importance."

Yvonne T. from CHICAGO, IL on 6/19/2015 and their testimonial is:

"The quality of service is excelent, they are friendly and professional and prompt when they give you an estimated time of completion."

Kim S. from Chicago, IL on 6/18/2015 and their testimonial is:

"I trust their work"

Dale P. from CHICAGO, IL on 5/21/2015 and their testimonial is:

"Great place knowledgeable guys great service"

Colleen M. from CHICAGO, IL on 5/19/2015 and their testimonial is:

"Brach's is the best! I've been going there for 10+ years and will continue to do so. Great customer service and great work!"

Erica from Chicago, IL on 4/28/2015 and their testimonial is:

"Thorough, goes the extra effort to provide the best service, informed me of recall and other manufacturer issues related to the mechanics of my car."

Veronica H. from Chicago, IL on 4/7/2015 and their testimonial is:

"You can trust them, and their work is outstanding."

J. C. from CHICAGO, IL on 3/27/2015 and their testimonial is:

"Very helpful and quite knowledgable"

Anonymous from Chicago, IL on 3/19/2015 and their testimonial is:

"I would say that the shop is honest and reasonably priced. You ararely get both in a mechanic :-)"

Matthew B. from CHICAGO, IL on 3/10/2015 and their testimonial is:

"Tom and Gary are the BEST! Incredible customer service and the wonderful repairs. I trust them completely, they have never steered me wrong!"

Jim S. from CHICAGO, IL on 2/25/2015 and their testimonial is:

"If you live in the neighborhood you have to get your car serviced/repaired there. Gary and Tom are great people and the service tech's are great as well."

Dave M. from CHICAGO, IL on 2/23/2015 and their testimonial is:

"Brach's will treat you right and no one will be more fair to you regarding quality and price."

Ed W. from CHICAGO, IL on 2/17/2015 and their testimonial is:

"Rating overall service on a 1 to 5, Brach is 5."

Leslie J. from CHICAGO, IL on 2/13/2015 and their testimonial is:

"I didn t get any work done but I loved the help and information that tom give me on my car"

Pat M. from CHICAGO, IL on 2/9/2015 and their testimonial is:

"We have always been quite satisfied with quality of work. They are friendly and accommodating."

Craig L. from CHICAGO, IL on 1/20/2015 and their testimonial is:

"That its a great place, where you will get a honest accessment of your car's problem."

Cecelia B. from CHICAGO, IL on 1/19/2015 and their testimonial is:

"Tom has always been very professional and courteous...I have never had a problem with the quality of work that I have received with my cars over the years."

Brenda B. from Chicago, IL on 1/18/2015 and their testimonial is:

"The quality of service is always outstanding. Brach's Auto treat you like family."

James W. P. from CHICAGO, IL on 1/15/2015 and their testimonial is:

"Brachs is the best. If you go elsewhere, it should be a family member's shop. If no one in your family runs a shop, go to Brachs and become part of their family. Honest, informed and dedicated to treat you like family describes Brachs Auto Center."

Asker S. from CHICAGO, IL on 1/5/2015 and their testimonial is:

"Brachs does excellent work and that they stand by their work."

Louis Flowers, J. from Chicago, IL on 12/31/2014 and their testimonial is:

"Throughout the 25 years I've been a customer, I've recommended Brach's to my family and friends on numerous occasions."

Teressa H. from CHICAGO, IL on 12/17/2014 and their testimonial is:

"Don't waste you time and money Shop Hopping. You can trust that your car will be taken care of without feeling like you are paying to much. Brach's is really good for women who are not sure who to trust when it comes to repairs and services for your car. No worries here. The service is wonderful and I've learn so much about how my car and what it needs. This helps me plan and keep my car in good condition."

Anna from Chicago, IL on 12/9/2014 and their testimonial is:

"Tom is well knowelegable"

Kurt A. from CHICAGO, IL on 11/30/2014 and their testimonial is:

"Best place to go. Fair priced and HONEST and UPFRONT. Only shop I've ever trusted!"

Cheryl P. from CHICAGO, IL on 11/26/2014 and their testimonial is:

"I really trust their advice and they have great customer service"

Janis N. from Chicago, IL on 11/26/2014 and their testimonial is:

"The tech's are friendly, knowledgable, the front counter service is relable and trustworthy."

Carl H. from CHICAGO, IL on 11/25/2014 and their testimonial is:

"I highly recommend them. great customer service and everything explained in detail"

Denise M. from CAL PK., IL on 11/24/2014 and their testimonial is:

"Exceptional, honest and always high quality service."

Kevin from Chicago, IL on 11/17/2014 and their testimonial is:

"Gary and Tom make a great couple."

Tommie H. from CHICAGO, IL on 11/15/2014 and their testimonial is:

"Beach service is exceptional"

Tommie H. from CHICAGO, IL on 11/15/2014 and their testimonial is:

"Great service and very trust worthy over all excellent service."

Wendy H. from CHICAGO, IL on 11/6/2014 and their testimonial is:

"I would highly recommend Brach's. Tom is very friendly and always does a great job explaining what is wrong with the car....what repairs are priority vs which ones can wait."

Terri C. from CHICAGO, IL on 11/5/2014 and their testimonial is:

"Trustworthy. A little more expensive than other places but no need to worry you're getting ripped off."

Sandra R. from CHICAGO, IL on 10/27/2014 and their testimonial is:

"Brachs stand behind their repairs and do a GREAT job!"

Candy S. from CHICAGO, IL on 10/8/2014 and their testimonial is:

"Some my say that its expensive but what I love about it is that I have never had to return for the same issue, its fixed right the first time. I also love that they do a safety check and I'm told about any visual issues with my car and everything is written down with the cost of repairs."

Jaime G. from CHICAGO RIDGE, IL on 10/1/2014 and their testimonial is:

"Always honest and fair with quality work."

Denise M. from CAL PK., IL on 9/26/2014 and their testimonial is:

"The work is exceptional, the service is excellent and the staff are outstanding."

Tony M. from ST JOHN, IN on 9/25/2014 and their testimonial is:

"You get the correct diagnosis and it gets fixed right the first time."

Joan M. from OAK LAWN, IL on 9/8/2014 and their testimonial is:

"I trust Gary and Tom and their mechanics. The service is reliable, competent and friendly. When service is needed everything is explained fully and a timetable suggested for best results. And again the bottom line is that I trust them to take care of my car."

Richard D N. from Chicago, IL on 9/1/2014 and their testimonial is:

"I have been taking my vehicles there for over 20 years and there is the #1 important factor when dealing with any Auto Shop >>> TRUST >>> that the work is done right, that you won't get ripped off with phantom work or charges, and you can rely on their competence and professionalism. TRUST !!!"

Sue N. from CHICAGO, IL on 8/29/2014 and their testimonial is:

"Great price competitive in the neighborhood. Quote is always spot on. Take appointments. Car is done when they promise"

Karen B. from CHICAGO, IL on 8/19/2014 and their testimonial is:

"I have always recommended you. My dad started me coming to you over 10 years ago. Dad was also a mechanic, he and my uncle, had a repair shop / gas station (Mobil) on 87th and Indiana back in the 70's. When my father became too old to work on my car he sent me to you. I've been coming ever since."

Anonymous from Chicago, IL on 8/14/2014 and their testimonial is:

"They do good work."

Anonymous from Chicago, IL on 8/13/2014 and their testimonial is:

"Very good service, by a qualified staff."

Jane D. from Chicago, IL on 8/11/2014 and their testimonial is:

"They do great work and would highly recommend."

Dale P. from CHICAGO, IL on 8/8/2014 and their testimonial is:

"They're a great group that stand by their work"

Don N. from CHICAGO, IL on 7/21/2014 and their testimonial is:

"Brachs do the best work in the neighborhood. The staff are knowledgeable, trustworthy, and respectful. Tom clearly explains the problem in laymen's terms, and I never feel pressured into unnecessary repairs. I have recommended Brachs to several friends."

John B. from CHICAGO, IL on 7/19/2014 and their testimonial is:

"I always recommend Brachs. I've been a customer 15 years and have always received exemplary service. I've tried others and none can compare. The work is done right the first time, every time. All my cars are 100k+ and all run like new thanks to Tom and his great team of craftsmen."

Jan B. from CHICAGO, IL on 7/18/2014 and their testimonial is:

"I always recommend Brachs to other people.You guys are the best."

Brenda B. from CHICAGO, IL on 7/14/2014 and their testimonial is:

"Very professional..... Brach stands behind their work. Tom explains the problem of your vehicle so well even a fifth grader would understand."

Lawrence W. from CHICAGO, IL on 7/13/2014 and their testimonial is:

"Good quality proffesional service."

Robert R. from CHICAGO, IL on 7/10/2014 and their testimonial is:

"Go to Brachs if you need service and your car is no longer under warranty. They've worked on my Nissan for several years now and I've been happy with the service and price every time. Most importantly, I trust them."

Ernie from Chicago, IL on 7/3/2014 and their testimonial is:

"That you love tinkerbell."

Robert C. from CHICAGO, IL on 7/3/2014 and their testimonial is:

"I would tell them they'll receive excellent, professional service at a reasonable price."

Carol R. from CHICAGO, IL on 6/25/2014 and their testimonial is:

"I would give them one of your business cards that I have."

Helen M. from CHICAGO, IL on 6/24/2014 and their testimonial is:

"THEY SHOULD KNOW THAT BRACH'S AUTO CENTER WOULD PROVIDE EXCELLENT WORRY FREE SERVICE FOR THEIR VEHICLE.."

John M. from OAK LAWN, IL on 6/10/2014 and their testimonial is:

"I WOULD TELL THEM MY EXPERIENCE WAS GREAT AND I WOULD RECOMMENDED THEM TO ANYONE"

Tom M. from CHICAGO, IL on 6/7/2014 and their testimonial is:

"We've been regular customers for more than 15 years. The work on our cars has always been done well, promptly, and with a full explanation of the need for the repair. The people are friendly and helpful. You could say we'll stick with Brach's "come hell or high water.""

Anonymous from Chicago, IL on 6/6/2014 and their testimonial is:

"The personal touch to the service is amazing. I really feel like Brach's Auto has my back if anything happens to my vehicle."

Bernadette L. from EVERGREEN PARK, IL on 6/1/2014 and their testimonial is:

"it was great everything was explained to me in importance and they took their time"

John F. from Hazel Crest Il 60429 on 4/3/2014 and their testimonial is:

"FIVE STARS ALL THE WAY. SOME PROBLEMS ARE OTHE VERY DIFFUCALT. BUT THE GUSY AT BRACHS KEEP AT IT .DEFFENT IS NOT A OPNTION. THANKS GUYS FOR YOU HAVE DONE AND I'M SURE WANT YOU WILL DO. THEY ARE VERY EXSOPERNT AND POLLITE IN EVERY WAY. MY NANE IS JOHN FOLDEN MY CARS NAMES I S LADY IN RED THANK AGAIN JOH"

Mike M. from Chiacgo, IL on 3/26/2014 and their testimonial is:

"I would recommend Brach's highly... Very professional service"

Yvonne Carter from Chicago, IL on 2/21/2014 and their testimonial is:

"I have been a customer of Brach's Auto for nearly 30 years. They are committed to superior customer service and that's why I've stayed. I tell anyone who has an automobile they should come by and try Brach's. It isn't everyday that one can find a business that is dedicated to the customer and will stand by any repair performed. Kudos to Brach's!"

Ginger from Beverly, chicago on 1/25/2014 and their testimonial is:

"Brachs is the BEST! I've had my cars serviced solely at Brachs for over 20 years, and throughout that time Tom and Gary have been consistently fair, honest and dependable. About twice a year I take the car in for general service/maintenance, especially before taking a long road trip. If no work is necessary, they let me know and send me on my way at NO charge. If repairs/adjustments are necessary, they get the work done promptly at a fair price. My family entrusts its vehicles to no one else - not even the car dealerships where we made the purchases! Can't ask for more."

R D. from Chicago, IL on 12/26/2013 and their testimonial is:

"The mechanics at Brach's know their business. If I have work done elsewhere, most likely I didn't have it done right"

Steve from Chicago, IL on 11/10/2013 and their testimonial is:

"Can't argue with the confidence I have in Brach's (Tom and Gary), the work they do is great and the prices they charge are right on target with anywhere else in the neighborhood."

Charles Washington Sr. from Chicago, IL on 10/30/2013 and their testimonial is:

"The manager Tom, And Owner Gary are the greatest guys to have servicing my vehicles. I have been a customer for more than 15 years and have been satisfied with the service on every visit. The employees are knowledgeable about all vehicles, and the service is friendly as well as welcoming. In all the time I have been a customer my cars have never needed to be brought back for the same repair after being repaired by Tom and his team. MUCH Thanks to Brachs for being as good, informative and honest as they are!"

Joseph Manuel from Chicago, IL on 10/7/2013 and their testimonial is:

"This is the very best and honest auto center I have ever used. I give it my highest review 5 stars. I was taken to them by and old friend and I highly recommend them . They have taken excellent care of my auto and are honest. They have gone over my car and told me where I needed work but never put pressure on me. When I was ready they repaired my car and have done outstanding work. Joseph Manuel"

Sharon H. from Chicago, IL on 10/7/2013 and their testimonial is:

"I've been using Brach's for over 20 years. Their customer service is great - they explain exactly what work is needed, and the time frame it would take to complete. They are always dependable, and do excellent work. I'd highly recommend them to everyone."

Dawn O. from Chicago, IL on 10/3/2013 and their testimonial is:

"Great Service by Dawn O. - 10/03/2013 I have taken my van into Brach's over the past few years and have always been highly satisfied with the service. Tom always give a thorough explanation with everything prioritized. I also appreciate the fast service and quality work. Definitely a 5 star service center!"

Kathy B from Chicago, IL on 10/1/2013 and their testimonial is:

"Brought my SUV in for 50,000 mile service and diagnostics. I knew it needed lots of updates. There was a long list of services needed but they were categorized by priorities and there was no pressure to do it now. Everything was done efficiently and on time. Thanks for making me feel safe for the coming winter weather. Tom was accomodating and knowledgable."

Joy C. from Chicago, IL on 10/1/2013 and their testimonial is:

"I took my car in today due to a burned out headlight. Tom evaluated the whole car, pointed out potential problems, indicated the cost of each item with no pressure to have it done there. When I decided to go ahead with all the needs indicated I was given an estimated time of completion which was right on target. I was able to take care of my planned activity for this morning and have the work done too. I will continue to service my car here."

H. M. from Chicago, IL on 9/30/2013 and their testimonial is:

"I have been a loyal customer to Brach's for the last 15 years. They help people like myself who are not real savvy about car maintenance and mechanics. Tom and Gary are the best. They explain things in a way that an average consumer can understand. There are no unnecessary charges and they stand behind their warranties. I call Brach's ( The Lady's Place) and recommend them to all my girl friends. Okay the fellas too . I just love this place."

Mallory from Chicago, IL on 9/4/2013 and their testimonial is:

"I'm 22 years old - There was a bad storm one day, and the cleaning woman at my work, that doesn't speak English, was motioning for me to come outside, something was wrong. I followed her and to my shock -- a lamp post in my work parking lot, fell on my car, and right away I knew my car was totaled. Along with being paid off, my Toyota Camry was in impeccable condition, because for years I've brought it to Brach's for service. My mom and I both called Tom, (the manager) at Brach's, very upset because we knew I couldn't afford to replace the car I had. Tom reassured us that the car was no longer safe (because the frame was cracked), and that we would find an even better vehicle. Tom faxed my car's service record to our insurance, and because it was maintained so well by Brach's, my insurance gave me much more for my car than I expected ! In the process of finding a replacement car, I brought several cars to Brach's for them to check out -- Tom knew I wanted to stick with a Honda vehicle, then recommended a Honda CRV, and even found one on-line that he thought looked good. I brought it to him to check-out, and after he gave it the okay - I bought it. I can honestly say, I can't believe I'm driving this car. I just love it - and know without Tom's help it wouldn't have been possible !! Not only did I get more money for my Camry than I expected, but I'm once again driving a reliable, safe vehicle. Thanks Tom, for taking the stress out of a very stressful situation."

Rmmaloney from Chicago, IL on 9/4/2013 and their testimonial is:

"I've had just about every part in my Dodge Caravan replaced or repaired there. The mechanics are top-flight and the service is reliable and friendly. Highly recommend them!"

Denise from Chicago on 8/7/2013 and their testimonial is:

"I have been going to Brach's for 20 years plus. I find them to be honest - first and foremost, and reliable and their mechanics are of the highest quality. Integrity, let me say that again INTEGRITY is so important to me as a woman and car owner and extremely difficult to find when it comes to having my auto serviced. The work to be performed is explained in detail and in laymen's terms. Thanks Tom and Gary and keep up the wonderful work. You have certainly set a standard that many cannot imagine achieving."

Rich S. from Beverly, chicago on 8/2/2013 and their testimonial is:

"We have been taking our cars to Brachs for years! Before I bought any car, I took it to them to check out. They are not only professional but kind as well. My car was in for a brake job and I found myself making an unscheduled trip to the ER. My wife was downtown at work. They picked her up at the Metra station and brought her to their shop so she could get my car and get to the ER! A great bunch of guys! We'll be lost if they ever leave the neighborhood!"

Rblissett from Chicago, IL on 7/29/2013 and their testimonial is:

"My husband and I have been Brach's customers for over five years and highly recommend them. They are timely - we have rarely had a repair take more than a day which is extremely helpful! Also they are very honest and upfront about estimates, only repairing what you approve. You never get any "surprise" charges. Also, because we have and had older vehicles, they give you a great maintenance timeline so you know what to replace and when. You will not be disappointed!"

Royce from Chicago, IL on 7/17/2013 and their testimonial is:

"Brach's took care of my emission control issue on my Jeep. They were professional, prompt and moreover, I felt they were trustworthy. Passed the emissions and all is well. I wil return and would recommend them."

K. C. from Chicago, IL on 7/13/2013 and their testimonial is:

"Brach's was recommended to me by a trustworthy neighbor who I've known for years. From the very first time I called Brach's for service, their professionalism and friendly demeanor made me very comfortable about continuing to do business with them and recommending them to others. Tom, the manager, offers a detailed explanation of the problem, what causes the problem, ramifications if left unresolved and recommendations for a solution with an emphasis on safety and cost effectiveness. Brach's warranties their work and offers FREE inspections of your car at every oil change as well as FREE inspections for potential used cars before a purchase is made."

Tana from Chicago, IL on 6/25/2013 and their testimonial is:

"Everyone needs a mechanic, a hairdresser and a plumber. If you don't have a mechanic, then you need to meet Tom and Gary at Brach's Auto Center. Their team has proven to be trustworthy, honest and so great to work with. Face it, when your car is not working well, it's never good. Brach's has consistently been able to tell me when parts are coming due for repair and/or replacement to help me to budget for service and prevent "emergencies." I have trusted their expertise and professionalism for the past 10 years."

Tuckie from Chicago, IL on 6/17/2013 and their testimonial is:

"I have been using Brach's Auto Center for over 10 years. The have services both Jeeps and I would recommend tem to anyone. The staff is courtesy, the wait time is reasonable, their prices are competitive and their quality of work is unquestionable. I am so pleased with their work I have recommended a good friend of mine and my son to have work done on their vehicles. By the way, my reason for coming to Brach's years ago was on a recommendation."

L S. from Chicago, IL on 5/31/2013 and their testimonial is:

"I have been going to Brach's for the last 10 years.... I have always had an amazing experience!! They have continuously treated me with respect and kindness. Making an appointment to get my car repaired has never been an issue. They have always gotten me in, even if it was at last minute. I trust Brach's with my current car and will continue to give them my future business."

Rod from Chicago, IL on 5/22/2013 and their testimonial is:

"I have been using Brachs Auto for a couple of years now & the experience has been A+. They are straight forward about repairs that are needed on your vehicle & never pressure you to do more than you can afford. Tom a great guy!!"

Bill G. from Chicago, IL on 1/3/2013 and their testimonial is:

"For nearly twenty years I have been relying on Brach's to deal with the problems I've had with four cars and two vans. I've kept coming back for two primary reasons...1. They are experts at their trade and, 2. They are honest and can be trusted. They have always completed every job, whether small or large, quickly and correctly, and provided a through explanation of what was done and why. In addition to the reminders they send regarding routine maintenance, they have also done things such as checking out a used car (at no charge) and advising me of potential problems that may develop in the future. These folks have a great service attitude. You will never be made to feel you've asked a silly question and or be met with anything but a pleasant demeanor. No one looks forward to taking their car in, but the fact that I know I will be dealing with Brach's makes the experience much more positive. It's hard to find an honest and skilled mechanic you can trust. I have. They have my highest recommendation."